Privacy Policy Statement

At Tianyue Chemicals, we are committed to respecting and protecting the privacy of our customers. This Privacy Policy outlines the measures we take to ensure the confidentiality and security of the personal information you provide to us. By using our services or accessing our website, you acknowledge and consent to the practices described in this policy.

Collection and Use of Personal Information:

We collect personal information from you when you voluntarily provide it to us through various channels, including our website, customer support, and other interactions. This information may include, but is not limited to, your name, email address, contact number, postal address, and any other information that can identify you personally.

We use this personal information for the following purposes:

1. To provide you with the products or services you have requested.
2. To communicate with you regarding your inquiries, orders, or requests.
3. To personalize and improve your experience with our products and services.
4. To send you relevant information about our products, promotions, and offers, with your consent.
5. To conduct research and analysis to enhance our products and services.

Protection of Personal Information:

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. We implement industry-standard security technologies and procedures to protect your data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing of Personal Information:

We may share your personal information with trusted third parties in the following circumstances:

1. Service Providers: We may engage third-party service providers who assist us in delivering our products and services, such as shipping companies or payment processors. These service providers are bound by confidentiality agreements and are authorized to use your personal information only as necessary to provide the requested services.

2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring organization.

Your Rights and Choices:

You have the right to access, update, or delete your personal information, subject to applicable laws. You may also opt out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website, and we encourage you to review it periodically.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact information].

By using our services or accessing our website, you signify your acceptance of this Privacy Policy.